Zaffr Advisors is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, engage with our advisory services, or contact us.

1. What We Collect

We may collect the following types of personal and business-related information:

• Name, contact details (phone, email, address)

• Business structure, ownership details, and financial information

• Tax file numbers, ABNs, and company registrations

• Employment or income-related details

• Supporting documentation required for advisory or compliance services

• Sensitive information (e.g. personal financial position, visa history) — only with your consent or when required by law

Information is collected when you:

• Submit a contact form, consultation request, or service enquiry

• Communicate with us via phone, email, or in meetings

• Engage our services for CFO, structuring, forecasting, R&D, or visa advisory support

• Visit our website and interact with content or analytics tools

2. Why We Collect Your Information

We collect and use your information to:

• Deliver accounting, CFO, structuring, and business advisory services

• Provide tailored advice and service recommendations

• Prepare documentation for tax, R&D, compliance, or visa purposes

• Respond to your enquiries and communicate with you effectively

• Maintain records in line with legal and professional obligations

• Improve our website and service delivery experience

3. How We Collect Information

Your information may be collected:

• Directly from you via forms, consultations, or documents provided

• Indirectly through use of our website or from publicly available sources

• From third parties (e.g. your accountant, migration agent, or legal advisor) with your consent

4. Disclosure of Information

We may disclose personal or business information to:

• Third-party service providers such as IT, data storage, accounting or legal professionals

• Government agencies, including the ATO or ASIC, where legally required

• Registered tax agents, auditors, or migration professionals acting on your behalf

• Subcontractors or consultants engaged to assist with your project

• Overseas service providers (e.g. cloud storage), under strict confidentiality and data protection requirements

We do not sell or share your personal information with third parties for unrelated marketing purposes.

5. Website Analytics & Cookies

Our website uses cookies and third-party tools like Google Analytics and Meta/Facebook Pixel to understand visitor behaviour. These tools may collect:

• Your IP address

• Browser and device type

• Time spent on site and pages visited

Cookies enhance your user experience and help us improve content. You can manage or disable cookies in your browser settings at any time.

6. Data Security & Storage

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. This includes:

• Secure cloud-based document storage

• Password-protected systems and access controls

• Confidentiality agreements with staff and third-party providers

Where data is stored outside Australia, we ensure compliance with privacy obligations through secure contracts or by working with providers in jurisdictions with similar privacy laws.

7. Your Rights

You have the right to:

• Request access to or correction of your personal information

• Withdraw your consent or object to certain types of data processing

• Request deletion of your personal information, where lawful and reasonable

• Opt out of receiving marketing or promotional communications

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. Zaffr Advisors is not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

9. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.

If you are dissatisfied with our handling of your information, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.