These Terms of Use govern your access to and use of this website operated by Zaffre Advisors Pty Ltd (“we”, “our”, “us”). By using this site or engaging our services, you agree to be bound by these terms. If you do not agree, you must not use this website.

1. Website & Operator

This website is operated by Zaffre Advisors Pty Ltd, an Australian-registered company providing financial, strategic, and advisory services to individuals and businesses.

All information on this site is provided for general guidance only. It does not constitute professional, legal, accounting, or financial advice and should not be relied upon without consulting a qualified advisor.

We reserve the right to update or change these terms at any time. Continued use of the site following any changes indicates your acceptance of the revised terms.

2. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria. These terms apply to all website users and service clients, including successors, assigns, and representatives.

3. Initial Consultations & Strategy Sessions

Zaffre Advisors may offer complimentary or paid initial consultations to assess your needs and determine service suitability. All advice provided is based on the accuracy and completeness of the information you submit. We are not liable for outcomes based on incomplete or misleading details.

Cancellations must be made at least 24 hours prior to your appointment. Cancellations within 24 hours are non-refundable.

4. Advisory & Project-Based Services

You may engage us for a range of services including:

• CFO Advisory

• Business Structuring & Setup

• R&D Tax Incentive Advisory

• Financial Forecasting & Business Reviews

• Special Projects & Transaction Support

• Business Visa & Financial Advisory

A Statement of Service or Engagement Letter will be provided prior to commencement. This will detail scope, timelines, responsibilities, and fees.

We commit to delivering services with reasonable care, skill, and diligence. However, we do not guarantee specific outcomes, especially where decisions are dependent on third parties (e.g., tax authorities, government agencies, financial institutions).

Clients are responsible for providing timely, complete, and truthful information necessary to complete any engagement. Failure to do so may impact the quality of advice or delay service delivery.

5. Fees, Payments & Refunds

Payment Methods:

• Credit/Debit Card

• PayPal

• Direct Bank Transfer

Fees are due as outlined in your Engagement Letter or Invoice. Services may not proceed until payment is received.

Refund Policy:

• Once work has commenced, refunds are not available unless agreed in writing.

• If a project is cancelled before any substantive work has begun, a partial refund may be granted, minus an administrative fee (minimum $100 or as agreed).

• Prepaid consultations are non-refundable if not used within 60 days from purchase.

6. Intellectual Property & Use of Content

All materials on this site — including text, images, branding, and downloadable content — are the intellectual property of Zaffre Advisors or licensed third parties. They may not be reproduced, redistributed, or used for commercial purposes without our express written consent.

You may view, download, or print pages from the site for personal or business planning purposes only, provided you do not modify the content or remove copyright notices.

7. Privacy & Confidentiality

We are committed to protecting your personal and business information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. Any data shared with us will be used only for the purpose of delivering agreed services, complying with legal requirements, or improving user experience.

We may use analytics and cookies to monitor website performance. You may manage your cookie settings via your browser.

8. Limitation of Liability

Zaffre Advisors is not liable for any loss, damage, or expense — direct or indirect — arising from:

• Reliance on content or tools provided on this website

• Delays, errors, or omissions in the provision of services

• Changes in laws, regulations, or third-party requirements outside our control

We are not liable for the actions of third-party providers or government bodies, including the ATO, ASIC, or Home Affairs.

9. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or take responsibility for the content, accuracy, or practices of any external site.

10. Termination

We reserve the right to terminate service or access at any time if:

• The client provides false, incomplete, or misleading information

• The client fails to respond to requests for over 30 days

• The client breaches these terms or any engagement agreement

In such cases, we may retain any fees paid and issue a final invoice for work completed to date.